How is personal information collected?
Personal information may be collected with the consent of the user by way of interactive submission. Personal information may be requested in person by a member of BSAC.
Personal information may be collected automatically without the knowledge of the user. Use of BSAC websites will indicate that a user has consented to the collection of this information by BSAC.
How does BSAC use this information?
There are various reasons why personal information is gathered electronically which includes but is not limited to;
- Provision of electronic services that require a users authenticity to be established.
- Provision of other services offered by BSAC.
- Participation in electronic surveys
- Participation in events offered by BSAC
Information gathered with the explicit consent of the user will only be used for the purpose for which it was intended except in those circumstances where BSAC must provide it to fulfil statutory obligations. BSAC may use personal details to contact users directly for the purposes of obtaining further information needed to fulfil the original purpose.
BSAC may use personal information to contact users by electronic or physical means including but not limited to;
- Sending e-mail to those that have requested it
- Telephoning users to obtain additional information and clarification
- Other electronic and physical correspondence.
Information that is gathered automatically without the explicit consent of the user will not be used by BSAC to identify an individual. BSAC may use this information for the purposes of demographic and statistical reporting with the purpose of enhancing the services that it offers to BSAC members and other users. BSAC may make this information available to others to fulfil its statutory obligations.
BSAC will endeavour to use e-mail addresses supplied to it with due regard for the wishes of the owner of the address. Individuals related to a commercial organisation may receive e-mail from BSAC on behalf of the commercial organisation where a relationship between BSAC and the commercial organisation has been previously established.
BSAC will contact all members for whom it has an email address regarding essential company business and when there are significant updates to training & safety or changes to the benefits offered to members.
BSAC will email individual members for whom it has an email address when they have achieved a new diving or instructing grade to advise on routes for further training and invite them to complete a survey. BSAC will contact each member from whom it has an email address on their birthday. BSAC may securely disclose email addresses to a third party.
The email addresses may only be used for BSAC business (for example email transmission and surveys) and shall not be retained by the third party.
BSAC emailing mailing lists
BSAC operate a number of automated electronic mailing lists to provide services and benefits to BSAC members and others in a timely and convenient manner.
BSAC will at all times comply with European and UK directives covering the sending of unsolicited commercial electronic mail (spam).
Individuals receiving e-mail from BSAC electronic mailing lists will;
- Have provided an e-mail address to BSAC.
- Consented to BSAC sending e-mail to the address provided (opt in).
- Be provided with instructions to be removed from the e-mail list within each and every correspondence made on behalf of the list.
BSAC opt in lists include but are not limited to;
- BSAC Talk
- Member support
- Benefits and offers
Lists will normally send no more than one email per month. Members may choose which lists they receive via the membership area on the bsac.com website.
BSAC will take reasonable precautions to ensure that the personal data it gathers in the course of operating electronic computer systems will be kept securely and within the control of BSAC at all times. BSAC will take reasonable precautions to ensure that all representations made for and on behalf of BSAC will be clearly identifiable.
Under the Data Protection Act 1998 & 2003 a user within the United Kingdom can make a formal request for the following information to be disclosed;
- Clarification that their personal data is being processed by BSAC
- A description and copy of such personal information
- The reasons why such data is being processed
- Details of to whom they are or may be disclosed
BSAC reserves the right to charge an administration fee commensurate with the time and expertise needed to provide such information.
The BSAC Data Protection Notification (registration Z8893394) may be viewed by visiting the Data Information Commissioners website.