Here you can find the answers to some of the most frequently asked questions about the new MyBSAC platform, powered by Sport:80.
How do I access my club’s profile on the platform?
Initially BSAC will provide access to one primary contact who will have permissions to add additional role holders to the club profile.
In the platform each individual’s profile will be affiliated to a club in their designated role e.g. Chair, Treasurer, Secretary etc. Use the ‘Switch account’ button to toggle between your member profile and club profile.
How do I renew a membership?
This can now be completed online by the member using the platform including uploading any relevant documents to be reviewed and approved.
Will memberships already applied for/approved be in the new platform?
Members that were fully approved prior to (add shutdown date) have been migrated across into the new platform and should already be available to view within your club profile.
Can we have more than one email address linked to our account?
Rather than sharing a club login, all role holders will now be able to easily switch between their personal and club profiles once logged into the account linked to their email address and given access by their club admin.
How do I cancel a membership?
Please email membership@bsac.com confirming the member’s number and reason for cancellation and we will cancel the membership for you.
Will I get a notification of when something changes on a member’s profile (e.g. medical details changed)?
Club Officers will receive a notification email asking to approve any changes.
Can all staff/Instructors be shown as Club Officers so they can access the records or is it restricted to specific club roles? For example, on a trip, instructors may need to be able to access emergency contact details of students.
The six main Club Officers will have access to the system so this should give you cover on trips to be able to access information.
Will it be possible for club members not on the committee be able to see members’ qualifications and in-date medicals?
No because it has to be locked down to Club Officer roles. A list can be generated and shared for club dives/trips.
Will club committee members be able to add different roles?
You will need to still have the six main BSAC Club Officer roles but the club can then create their own Club Officer positions. (will these have the same access as the other officers?)
Are committee members forced to use 2-factor authentication (2FA) for security?
The security notification will only come up once on each of the different devices you chose to use the new system on.
Would any smart lists that I create be visible to all our Club Officers, or are they only visible to me?
They would be visible to you but you can choose to share them and this would give access to other Club Officers.
Can other non-club BSAC members see uploaded minutes?
No, this is only available to Club Officers. We recommend password protecting sensitive documents.
Can my filters as Secretary be different to the (for example) Diving Officer filters within a club - although they can be toggled on and off as needed?
Yes, you can create multiple smart lists that will be helpful for the club role you hold.
