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BSAC

BSAC Shop
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Terms & Conditions

TO AVOID DELAYS

  1. Please quote your membership number or postcode.  You must be logged in as a member to receive members prices.      
  2. Do we have your correct name & address, postcode, telephone number and email address?  If not please amend them. 
  3. Please be precise about where you would like your order left if you are out (ie in the Garage). To enable security of your goods, we are unable to leave parcels outside your front door or anywhere visible or insecure.  Orders can be delivered to an alternative address, ie work or left with a neighbour. 
  4. A Minimum order value of £5.00 is in place on our website.
  5. Prices shown include VAT where applicable.
  6. Qualification Cards are sent to a third party for processing and they send the cards directly to you. Any queries please contact Q-Cards on 0151 350 6255  
  7. We have set up our website to accept orders from BFPO addresses and the postal prices will include the rates outlined below.  See "Forces Parcel Post".
For all queries concerning shop products and orders please contact: Christine or Phil.
Tel: 0151 350 6202
Fax: 0151 350 6215
E-mail:
shop@bsac.com
 
DELIVERY PROMISE.
Your order will normally be despatched within 3 working days. If you do not receive your order within 10 working days or if an order arrives damaged, please notify us as soon as possible. For a refund or exchange, all goods must be returned. Claims for non-delivery must be made 2 weeks or more after your order date. Please telephone your enquiry on 0151 350 6202.

DELIVERY INSTRUCTIONS.
A signature will be required on delivery of all parcels, please ensure someone will be in
to sign for the parcel.  Parcels can also be delivered to an alternative address, i.e. work address. Or the parcel could be left with a neighbour or left in a safe place.  (Please specify somewhere safe, e.g. in garage, shed). For UK deliveries we use Royal Mail up to 3kg in weight & Parcel Force or TNT Express for parcels over 3kg.

POST AND PACKING INFORMATION.
The Postage and Packing is now worked out by using the total weight of the order.  The cost is automatically added to your order.
For Parcels being sent to the Highlands and Islands of Scotland, Northern Ireland, Isle of Man, Isles of Scilly and the Channel Islands, please contact customer service on 0151 350 6202 for a quote.
 
British Forces Post Office.
If you use a BFPO address, you will incur extra postage charges as BFPO now charge for all forwarding mail to all BFPO addresses, please see below.  These charges are now included online if you order from a BFPO address.

All orders that are received with the postcode HA4 6DQ in the address will not be sent until the correct postage and packing has been paid.

The rates below do not include the cost of sending the parcel to Commercial Receipts Office, Ruislip.   
 
For packets or parcels weighing up to 0.500kg the extra charge will be £1.69
For packets or parcels weighing up to 1kg the extra charge will be £2.24
For packets or parcels weighing up to 2kg the extra charge will be £3.36
For packets or parcels weighing up to 4kg the extra charge will be £5.58
For packets or parcels weighing up to 5kg the extra charge will be £6.84
For packets or parcels weighing up to 6kg the extra charge will be £7.80
For packets or parcels weighing up to 8kg the extra charge will be £10.02
For packets or parcels weighing up to 10kg the extra charge will be £11.92
For packets or parcels weighing up to 15kg the extra charge will be £12.90
For packets or parcels weighing up to 20kg the extra charge will be £13.88
For packets or parcels weighing up to 25kg the extra charge will be £20.16
For packets or parcels weighing up to 30kg the extra charge will be £22.07
 
Parcels weighing beween 0-3kg will be sent to the British Forces Post Office by Royal Mail
Parcels weighing between 3-30kg will be sent to the British Forces Post Office by Parcel Force 
 

TERMS OF BUSINESS.
  1. All orders will be sent once payment has been authorised.  Payment can be made by debit or credit card.  Prices shown include VAT where applicable.
  2. Overseas orders will be sent by Airmail, in which case the additional costs will be charged to the customer.  If the order is heavy a courier charge will be added.  You will be notified of the courier cost before we despatch the order.
  3. BSAC reserves the right to alter or amend the specification or price of any item or postage charges without prior notice.
  4. BSAC is a Company registered in England No. 1417376, and is limited by guarantee. VAT No. 523000417
We accept the following Credit/Debit Cards

Credit/Debit Cards